Q: How do I get installation drawings for my conveyor?

Start by locating the conveyor’s serial number , model number, and project number. You may be able to find the applicable project information through Fluent Conveyors’ Completed Projects or Drawing Finder resources. If the drawings are not available there, email engineering@fluentconveyors.com with the identifying information for your conveyor. Include a description of the drawings you need, such as: General arrangement drawings Installation drawings Foundation or anchor-bolt drawings Electrical drawings Conveyor layout drawings Approval drawings CAD files Providing clear photos of the conveyor and its identification tag can help our team locate the correct project records.

Question 1

Can I speak with an engineer at Fluent Conveyors?

Accepted Answer

Yes. Fluent Conveyors’ engineering team is available to review technical questions and determine how we can help.

Email engineering@fluentconveyors.com with a detailed description of your question. Include relevant conveyor specifications, photos, drawings, serial numbers, model numbers, and project numbers.

After reviewing your request, a member of our team will contact you by email or phone.

For replacement parts or conveyor belts, contact sales@fluentconveyors.com and include the serial number, model number, and a description of the components you need.

Suppliers and vendors should use the appropriate vendor contact information listed in the vendor FAQ below rather than contacting the engineering department.

Question 2

Can I get a CAD file in DXF or DWG format for my existing conveyor or system?

Accepted Answer

In most cases, yes. Fluent Conveyors maintains project records for current and previous Fluent conveyor installations.

To request a CAD file, email engineering@fluentconveyors.com. Please provide:

Conveyor serial number
Conveyor model number
Project number
Requested file format
Description of the conveyor or system
Reason the drawing is needed

You can also contact Fluent Conveyors by phone:

Toll-free: 866-764-2980
Local: 303-390-1228
Engineering: Extension 2
Replacement parts and belts: Extension 3

If you are expanding, relocating, or changing the layout of an existing conveyor system, include those details so our engineering and sales teams can evaluate the project.

Question 3

How do I get installation drawings for my conveyor?

Accepted Answer

Start by locating the conveyor’s serial number, model number, and project number.

You may be able to find the applicable project information through Fluent Conveyors’ Completed Projects or Drawing Finder resources. If the drawings are not available there, email engineering@fluentconveyors.com with the identifying information for your conveyor.

Include a description of the drawings you need, such as:

General arrangement drawings
Installation drawings
Foundation or anchor-bolt drawings
Electrical drawings
Conveyor layout drawings
Approval drawings
CAD files

Providing clear photos of the conveyor and its identification tag can help our team locate the correct project records.

Question 4

Where does Fluent Conveyors sell and support products?

Accepted Answer

Fluent Conveyors is a United States-based original equipment manufacturer of conveyors and recycling equipment.

We work through a dealer network that provides local pre-sales assistance, on-site support, installation coordination, service, and post-sales assistance.

Fluent Conveyors primarily supports customers throughout the United States. Equipment may also be sold into Canada, Mexico, and other countries. International customers may need to arrange shipping through a preferred United States-based freight forwarder.

Contact our sales team to confirm dealer coverage, shipping requirements, and support availability for your location.

Question 5

Does Fluent Conveyors offer free pre-sales consultation?

Accepted Answer

Fluent Conveyors offers pre-sales consultation to determine whether one of our conveyor models is a suitable fit for your application.

An initial conversation with our sales team can cover general requirements, project goals, budget expectations, lead times, and potential conveyor models. More extensive services may require a paid engineering or time-and-materials agreement, including:

Email sales@fluentconveyors.com with your application details so our team can determine what level of consultation is required.

Question 6

Where do I find the serial number on my conveyor?

Accepted Answer

Fluent conveyor serial numbers are displayed on a branded metal identification tag near the motor or drive assembly, or toward the tail of the conveyor.

Look for a rectangular stainless-steel and black tag. The conveyor’s model number and serial number should be stamped or printed on this tag.

The serial number helps our team locate information associated with your conveyor, including:

Project records
Drawings
Manuals
Replacement parts
Belt specifications
Maintenance information

If you cannot find the tag, take clear photos of the conveyor, motor, drive, belt, frame, and any visible labels. Send them to engineering@fluentconveyors.com for assistance.

Question 7

How long does it take to get a replacement conveyor belt?

Accepted Answer

Replacement conveyor belt lead times depend on the belt design, specifications, materials, splice requirements, manufacturing schedule, and shipping destination.

Typical production lead times include:

Roller chain conveyor belts: Approximately 4–6 weeks, plus shipping
Slider bed conveyor belts: Approximately 3–5 business days, plus shipping, depending on specifications
Corrugated sidewall belts: Approximately 5–7 weeks, plus shipping

Factors that can affect the lead time include:

Belt width and length
Chain pitch
Pan or belt thickness
Cleat type and spacing
Cover material
Splice requirements
Sidewall specifications
Material availability
Approval-drawing revisions
Production capacity

Your quote will include an estimated lead time. Shipping time is generally separate from the manufacturing lead time, and all estimates are subject to material availability, holidays, freight conditions, and other circumstances outside Fluent Conveyors’ control.

Question 8

Can Fluent Conveyors dealers supply spare parts?

Accepted Answer

Yes. Fluent Conveyors dealers can help customers identify and order replacement conveyor parts and belts.

Depending on the dealer and equipment involved, available components may include:

Provide the dealer with the conveyor manufacturer, model number, serial number, part description, dimensions, and clear photos.

If you do not have a local dealer or are unsure which component you need, contact Fluent Conveyors directly.

Question 9

What is the price of a replacement conveyor belt?

Accepted Answer

Replacement belt pricing varies significantly because most belts are manufactured or configured for a specific conveyor and application.

Indicative pricing for selected belt categories includes:

Smooth-top slider bed belts: Approximately $400–$4,000 or more
Heavy-duty integrally molded belts: Approximately $2,000–$8,000 or more
Corrugated sidewall belts: Approximately $5,000–$100,000 or more
Z-pan roller chain belts: Approximately $25,000–$300,000 or more

These are general ranges rather than guaranteed prices. The final cost depends on factors such as:

Belt dimensions
Belt material
Chain type and pitch
Cleat design
Sidewalls
Pan thickness
Cover thickness
Splice requirements
Heat, oil, abrasion, or flame resistance
Custom fabrication
Freight and delivery requirements

To request an accurate quote, provide your existing belt specifications, conveyor serial number, measurements, photos, application details, and the type of material being conveyed.

Question 10

What is the price of a replacement conveyor pulley?

Accepted Answer

Replacement conveyor pulleys generally range from approximately $1,000 to $30,000 or more.

The final price depends on the pulley’s:

Diameter and face width
Shaft dimensions
Duty rating
Drum or wing design
Hub design
Bushing type
Lagging material
Lagging pattern and thickness
Crown profile
Material and fabrication requirements
Engineering and approval-drawing requirements

Fluent Conveyors offers CEMA-duty, mine-duty, super-duty, and custom pulleys in a wide range of configurations.

Replacement pulleys are sourced or made to order. We require accurate measurements and approved drawings before manufacturing can begin.

Question 11

Can a Fluent Conveyors dealer help me sell my old equipment?

Accepted Answer

Yes. Fluent Conveyors and members of our dealer network may be able to help market or place used material-handling and recycling equipment.

Equipment may include:

Used conveyors
Balers
Compactors
Shredders
Optical sorters
Recycling-system components
Other material-handling equipment

Fluent Conveyors cannot guarantee a buyer, sale price, or timeframe.

When requesting assistance, provide:

Equipment manufacturer and model
Year of manufacture
Operating condition
Maintenance history
Location
Asking price
Photos and videos
Available drawings and manuals
Removal and shipping requirements

Contact the Fluent Conveyors sales team to discuss whether your equipment may be suitable for placement through the dealer network.

Question 12

I need a sales quote on a new conveyor. What should I do?

Accepted Answer

Begin by reviewing Fluent Conveyors’ core conveyor models to determine which design appears to match your application.

Email sales@fluentconveyors.com with as much of the following information as possible:

Material or product being conveyed
Material size and weight
Required throughput
Conveyor width and length
Incline or decline angle
Infeed and discharge heights
Desired belt type
Operating environment
Facility drawings
Building dimensions
Available electrical power
Required controls
Integration requirements
Project budget
Desired installation date
Photos or videos of the application

After reviewing the information, our sales and engineering teams may schedule a call with the project stakeholders.

The initial discussion will generally cover the application, conveyor model, budget, lead time, facility requirements, and project scope. Where dealer coverage is available, Fluent Conveyors may also coordinate an onsite visit to collect additional information.

Question 13

Can Fluent Conveyors dealers repair and service all brands of conveyors?

Accepted Answer

Many Fluent Conveyors dealers have experience servicing conveyor equipment from multiple manufacturers. However, capabilities vary by dealer, location, conveyor type, and the availability of replacement components.

Before scheduling service, provide:

Equipment manufacturer
Conveyor model
Serial number
Conveyor type
Description of the problem
Photos or video
Facility location
Required response time

The dealer can then determine whether it has the personnel, parts, tools, and technical information needed to complete the work.

For specialized or heavily customized equipment, the dealer may need to inspect the conveyor before confirming that it can perform the repair.

Question 14

I am in a remote area. Can a Fluent Conveyors dealer help?

Accepted Answer

Potentially, yes. Fluent Conveyors works with dealers that provide regional and on-site support, and many dealers can travel outside their immediate service areas.

Availability will depend on:

Your location
The type of equipment
The service required
Technician availability
Travel distance
Site-access requirements
Parts availability
Project urgency

Additional travel, lodging, freight, or mobilization charges may apply.

Contact Fluent Conveyors with your facility location and project requirements. Our team can determine whether a dealer serves your area or whether another support arrangement is available.

Question 15

How much do Fluent Conveyors cost?

Accepted Answer

Fluent Conveyors manufactures heavy-duty conveyor equipment that is generally made to order and configured for the customer’s application.

A complete conveyor may range from approximately $15,000 to more than $400,000, depending on the conveyor model, dimensions, belt design, components, controls, and application requirements.

Heavy-duty roller chain conveyors commonly begin around $60,000 and may exceed $400,000 for large or complex configurations.

Major pricing factors include:

Conveyor model
Overall length and width
Incline or decline
Belt or chain type
Motor and gearbox size
Structural requirements
Material being conveyed
Required throughput
Controls and automation
Guards and safety equipment
Custom fabrication
Engineering requirements
Installation and integration
Freight and delivery

Fluent Conveyors must review the project before providing an accurate price.

Before requesting a quote, confirm that the anticipated investment is compatible with your project budget. Applications requiring extensive pre-sales engineering, onsite work, or repeated design revisions may require a paid time-and-materials agreement.

Question 16

How do I become a vendor or supplier for Fluent Conveyors?

Accepted Answer

Vendors and suppliers may be required to complete and submit Fluent Conveyors’ vendor non-disclosure agreement before their products or services are considered. See Become a vendor or supplier for more information.

Use the appropriate contact based on the type of offering.

Parts, Components, and Belt Suppliers

Email product information, capabilities, pricing, lead times, certifications, and relevant technical documentation to:

parts@fluentconveyors.com

A member of the parts team will contact you if the offering matches a current or future need.

Freight and Shipping Vendors

Email information about your freight services, coverage area, equipment, pricing structure, and areas of specialization to:

freight@fluentconveyors.com

Please submit information by email rather than repeatedly contacting the office by phone. A member of the team will respond if the service is relevant to an active need.

Other Vendors

Email a clear description of your company, products, or services to:

vendors@fluentconveyors.com

Include enough information for Fluent Conveyors to route the inquiry to the correct department. If you do not receive a response, Fluent Conveyors does not have a current need for the proposed service.

Frequently Asked Questions

Engineering and Technical Support

Can I speak with an engineer at Fluent Conveyors?

Can I get a CAD file in DXF or DWG format for my existing conveyor or system?

How do I get installation drawings for my conveyor?

General Questions

Where does Fluent Conveyors sell and support products?

Does Fluent Conveyors offer free pre-sales consultation?

Where do I find the serial number on my conveyor?

Replacement Conveyor Belts and Parts

How long does it take to get a replacement conveyor belt?

Can Fluent Conveyors dealers supply spare parts?

What is the price of a replacement conveyor belt?

What is the price of a replacement conveyor pulley?

Conveyor Dealers and Service

Can a Fluent Conveyors dealer help me sell my old equipment?

I need a sales quote on a new conveyor. What should I do?

Can Fluent Conveyors dealers repair and service all brands of conveyors?

I am in a remote area. Can a Fluent Conveyors dealer help?

Conveyor Pricing

How much do Fluent Conveyors cost?

Vendor and Supplier Inquiries

How do I become a vendor or supplier for Fluent Conveyors?

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